Manager - Parks

Reporting to the Director of Environmental Services, the Manager of Parks is responsible for the planning, operation, maintenance, and financial performance of City owned parks, park facilities, and open spaces. In addition, the Manager is accountable for the availability of adequate and appropriate resources required to deliver service programs.

General Duties: Administer, co-ordinate and direct the ongoing operations and work activities within the section by delegating and assigning work to staff ensuring maximum utilization of human resources and monitoring and evaluating individual staff performance and providing support and guidance for staff development as required.

Provide strategic leadership in keeping with the Sections, Division’s, and Department's strategic plans and Corporation's Mission and Vision and stated priorities, and in response to the growth in the city and in response to the expectations of the community.

Promote a positive workplace culture and take actions for continuous improvement.

Responsible for developing, coordinating and monitoring the sectional budget.

Responsible for the hiring, orientation, training, coaching, mentoring, developing, scheduling, disciplining and performance accountability of staff.

Develop performance measures and key performance indicators that will lead to greater efficiencies and improved services provided in Parks, including through continuous improvement initiatives.

Participate in labour relations matters by maintaining a close working relationship with Human Resources.

Create and maintain business plans including program service levels for the Parks operations in alignment with corporate priorities, goals, objectives and service demands.

Lead in setting annual performance targets for operations and business units that reflect and respond to corporate priorities and industry best practices.

Ensure timely, effective, and efficient delivery of service programs in accordance with operating plans and program schedules in compliance with all applicable legislative requirements.

Establish and maintain standard operating procedures and program schedules to ensure timely, effective, and efficient delivery of services in compliance with all applicable legislative requirements.

Ensure effective and consistent service delivery relative to current policy and procedures, changing conditions, demands, and regulations with an emphasis on risk mitigation and claims.

Maintain program quality assurance and financial performance using appropriate measures and systems.

Represent, report, promote and advocate for the sections services by communicating positively and frequently with committees, working groups, and within the community at large.

Work cooperatively and communicate frequently with staff, other Public Works divisions and other divisions/departments in the Corporation.

Ensure operational compliance with all applicable legislation, policy, contracts, agreements, regulations and guidelines.

Promote Parks through the successful delivery of projects and meeting the service standards as set.

Maintain a positive, cooperative, helpful and honest relationship with members of Council and leaders of the City of Hamilton.

Act on behalf of the Director as delegated.

Perform other duties as assigned which are directly related to the responsibilities of this position.